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Glossary · roles

Product Operations Manager

Also called: POM, Product Ops IC

Individual contributor who owns a product operating system for one product line.

Definition

A Product Operations Manager (POM) is the most common IC role in the product-ops ladder. They typically own one product line's planning cadence, OKR drafting, launch coordination, feedback triage, and tool admin. A POM is not a PM, they don't own product strategy or shipping decisions, but they make PM work faster by removing coordination load.

Frequently Asked Questions

A Product Operations Manager (POM) is the most common IC role in the product-ops ladder. They typically own one product line's planning cadence, OKR drafting, launch coordination, feedback triage, and tool admin. A POM is not a PM, they don't own product strategy or shipping decisions, but they make PM work faster by removing coordination load.

Product Operations Manager is also commonly called POM, Product Ops IC. The terms are used interchangeably in most Product Operations contexts.

Product Operations Manager is part of the Product Operations vocabulary under the roles category. Product Ops leaders use this concept when running planning rituals, setting operating standards, and aligning cross-functional stakeholders.

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