RACI
A responsibility assignment model, Responsible, Accountable, Consulted, Informed, applied to decisions or deliverables.
Definition
RACI assigns one of four roles to each stakeholder for a decision or task, Responsible (does the work), Accountable (single point of decision), Consulted (input before decision), Informed (update after decision). Product Ops often runs a RACI exercise to resolve recurring PM/PO conflict, define launch ownership, or clarify cross-functional decisions. A good RACI has one Accountable per decision, no 'all four' anti-pattern.
Related concepts
Frequently Asked Questions
RACI assigns one of four roles to each stakeholder for a decision or task, Responsible (does the work), Accountable (single point of decision), Consulted (input before decision), Informed (update after decision). Product Ops often runs a RACI exercise to resolve recurring PM/PO conflict, define launch ownership, or clarify cross-functional decisions. A good RACI has one Accountable per decision, no 'all four' anti-pattern.
RACI is also commonly called Responsibility Assignment Matrix. The terms are used interchangeably in most Product Operations contexts.
RACI is part of the Product Operations vocabulary under the frameworks category. Product Ops leaders use this concept when running planning rituals, setting operating standards, and aligning cross-functional stakeholders.